How NOT to Say Thank You

It seems contradictory to be thinking about no-no’s when saying thanks, but there are some things that you need to avoid. Unfortunately, there are far too many organizations that do these things without giving them a second thought. Help your organization stand out by avoiding these no-no’s. Don’t be impersonal. Even if your letter was […]

Saying Thank You

Once you have received the gift that you were seeking, you may think that your work is done. However, the most important part of you work has not even happened yet.  Now, you need to say Thank YOU. Many donors tell me that they just can’t believe that they gave a gift to XYZ organization […]

Email Appeals

Many organizations are moving away from sending annual appeal letters through the postal service’s “snail mail” service. For many, email is becoming the preferred method of reaching out to their donors. Before making the leap to electronic gift requests, think through the following: Do you have email addresses for those on your list? If not, […]